FAQ

PAYMENT METHODS
PAYMENT BY CREDIT CARD, CB, VISA, MASTERCARD

Payments by bank cards are secured by our partner CITELIS (CREDIT MUTUEL) 3D SECURE, approved by the French Prudential Supervision and Resolution Authority (Autorité de contrôle prudentiel et de résolution – ACPR) under licence N°16378, and a member of the GIE carte bancaire.

La Charentaise TCHA never has access to your banking details due the SSL protocol.

PAYMENT BY PAYPAL

You can choose to pay using PayPal, either via your PayPal account or directly via your bank card without having to open an account. PayPal is the world’s leading online payment system.

SHOE SIZE CHARTS
KIDS SIZES
TCHA
28
29
30
31
32
33
34
35
cm
17,7
18,4
19
19,7
20,4
21
21,7
22,4
uk
10
11
11,5
12,5
13
1
2
2,5
us
11
11,5
12
13
1
2
3
4
italia
27
28
29
30
31
32
33
34
japan
17,3
18
18,7
19,3
20
20,7
21,3
22
WOMEN SIZES
TCHA
35
36
37
38
39
40
41
42
cm
22,4
23
23,7
24,4
25
25,7
26,4
27
uk
2,5
3,5
4
5
5,5
6,5
7,5
8
us
4
5
5,5
6,5
7,5
8
9
9,5
italia
34
35
36
37
38
39
40
41
japan
22
22,7
23,3
24
24,7
25,3
26
27
MEN SIZES
TCHA
39
40
41
42
43
44
45
46
cm
25
25,7
26,4
27
27,7
28,4
29
29,7
uk
5,5
6,5
7,5
8
9
9,5
10,5
11
us
6
7
8
8,5
9,5
10
11
11,5
italia
38
39
40
41
42
43
44
45
japan
24,6
25,3
26
26,7
27,4
28,1
28,8
29,5
CARE & MAINTENANCE TIPS
FELT, SWEETNESS FROM OUR CHILDHOOD

The TCHA felt provides natural air conditioning. The success of felt for centuries is explained by its ability to retain heat in winter and cool in summer. Its thermo and hydro-regulating properties are unparalleled. It can absorb a third of its weight in water without appearing wet!
Thus, your feet benefit from a healthy, warm and dry environment throughout the seasons!

Maintenance
Cold wash, lightly spin by hand, spread out on a terry towel flat, insert an absorbent cloth to restore it to its initial shape.

** TCHA tip: The ideal is to dry it near a radiator in winter

FULL GRAIN LEATHER

  
The leather Tcha is undeniably unique! Delicate to the touch, its elasticity and resistance give it great longevity … Its authentic patina will reveal itself over time. For our Tcha, only “full grain” leathers are used in their natural thickness and appearance.

>> Smooth or velour calfskin is a luxury product, its strong identity combining a silky feel to an intense color makes it an exceptional material.

Maintenance
Waterproof regularly and apply an anti-stain wax.

** TCHA tip: In case of scratching or rain, rub lightly with a soft cloth. Let dry.